Bluecore Joins Salesforce Partner Program
to Drive Customer Success
with Salesforce Commerce Cloud

Bluecore delivers real-time data ingestion, decisioning
and channel orchestration to help Commerce Cloud
customers deploy easier, more effective campaigns

February 14, 2017

New York, February 14, 2017 – Bluecore, a leading Decisioning Platform for Commerce powering individualized interactions by unifying customer and catalog data, today announced that it has joined the Salesforce Partner Program in support of Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. And now, as part of the world’s #1 CRM platform – Salesforce – brands can deliver completely unified experiences for customers that extend beyond commerce to include marketing, customer service and more

The Bluecore integration with Salesforce Commerce Cloud enables customers to easily implement Bluecore’s technology on their storefronts in minutes via Commerce Cloud’s cartridge system. Bluecore’s simple point-and-click interface helps marketers capture powerful, real-time behavioral and catalog data to deliver personalized, high-performing campaigns across numerous marketing channels. This deep site integration – which unifies data from onsite customer browse search and purchase activity, along with product catalog activity like price fluctuations and inventory changes without product feeds – not only allows for more personalized and timely communications, but it can also help retailers generate highly targeted audiences for precision targeting across additional channels.

The Salesforce Partner Program is the industry’s largest “born in the cloud” partner program, empowering consultants, ISVs, VARs, agencies and other partners to drive customer success using the Salesforce Customer Success Platform. Through a combination of business, technology and marketing benefits, and the world’s largest business app marketplace – the AppExchange – the Salesforce Partner Program helps partners of all sizes and industries build successful businesses that leverage the Salesforce platform.

Comments on the News

  • “Our technology helps Commerce Cloud customers leverage their investment in new ways. We provide marketers with more customer insights in real time so they can make smarter decisions, without having to wrangle intel from their IT teams or from various channel owners. Bluecore’s real-time decisioning platform empowers marketers to take immediate action – prioritizing the shopper’s intent, and then determining the message that will best urge that customer to interact.”
  • “Everything and everyone is becoming more connected and smarter than ever before,” said Alan Bunce, VP of Product Marketing, Salesforce. “By joining the Salesforce Partner Program in support of Commerce Cloud, Bluecore is joining the world’s largest community of born-in-the-cloud partners who are committed to innovating on the Salesforce platform and driving customer success.”

Additional Resources

About Bluecore
Bluecore is a leading Decisioning Platform for Commerce, powering unique interactions by unifying customer and catalog data. At Bluecore, we are empowering the world’s top retail marketing organizations to take meaningful, immediate action on data through the creation of highly targeted audiences for multi-channel use. For more information, visit www.bluecore.com.

About Salesforce Commerce Cloud
The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfillment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud helps retailers deliver superior customer experiences for retailers, from planning to launch and beyond.

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Integrate with Ease

Bluecore integrates in weeks, not months, with no data feeds required. On average, Bluecore partners go live in less than 45 days, integrating directly with your existing ESP and eCommerce platform.

Harness Untapped Data

Marketers gain complete control, eliminate organizational bottlenecks, and drive more impact by taking immediate action on valuable behavioral data.

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Bluecore’s single system unlocks incremental revenue through behavioral triggers, product notifications and Live Segments with ease.

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