Be blue to the core. Join the team.
The Bluecore way is more than a product, a technology, a brand, a culture, or even a set of values. It’s a professional identity that will make you stand out, grow, and take pride in your career.
Our people are our competitive advantage.
The Bluecore team around the world.
Join a hybrid workforce with teams and available positions in the US, India, and Canada.
Our benefits support professional growth and personal wellness.
The fundamentals
- Competitive pay: We value our talent, and we know how to show it.
- Hybrid work environment: With remote and in-person options, get the best of both worlds.
- Flexible PTO (US): A healthy work-life balance is key to success.
- Medical, dental, vision: We offer highly competitive benefits.
- Stock options: We all work together, we all win together.
- Parental leave: Multiple flexible options for new parents.
The extras
- Annual learning and development stipend: A budget for your professional growth.
- Monthly cash allowance: Funds for health, wellness, and more.
- Weekly “get stuff done” day: A meeting-free day to focus on your most important projects.
- Peer-to-peer Bonusly points: Recognize your coworkers, get recognized, and turn your points into cash or charitable donations.
The Culture: Together, we are better.
From DEI to ERGs, here are a few ways Bluecore focuses on the intersection of personal growth and company culture — straight from our people team.
The Bluecore Way: How we express our values.
Our values are designed to support the entire company — one Bluecorian at a time.
“It means building robust, easily executable solutions for retailers to deepen meaningful relationships and keep their customers for life. It’s not complexity for complexity’s sake, but creating powerful, simple solutions that personalize and exceed the customer experience at every point in the shopper journey.”
The Bluecore Hackathon Winning Team
“It means constantly tying our strategy to our partners’ business goals. It’s being diligent in reviewing performance, testing constantly, pivoting when necessary, and making sure that value is obvious by hitting key milestones in shared success plans.”
Danielle Kim
Director, Customer Success
“Seek out the lessons in any situation, whether good or bad. Don’t fear failure. If you don’t succeed, know that even in failure there is opportunity — the opportunity to reflect, grow, and embrace the new lessons learned.”
Veinia Hicks
Senior HR Business Partner
“To me, #OneBluecore means to push each other toward success every day with respect and compassion, being open and inclusive to each person’s uniqueness, and aligning under the sole purpose of achieving great things for ourselves, each other, and the company.”
Jesse Boone
Senior Product Support Engineer | Winner of the Values Impact and Culture Award
“At Bluecore, we think in terms of solutions — how can we add value that results in success for our customers? By asking big questions, we invite all Bluecorians to participate in the answers. Diversity in problem-solving powers transformational ideas.”
Arvind Krishnan
Senior Vice President, Engineering
“This value is so grounding in a dynamic industry where we’re moving at hyper-speed. It’s easy to chase a shiny object and become distracted, but it’s important to trust what we are focused on and hold ourselves accountable for the goals and actions we’ve committed to so we can understand if our bets are working and decide if and when we need to pivot.”
Sarah Cascone
Vice President, Marketing
“It means marrying a limitless vision with pragmatism. It’s not about building a channel… imagine how you can transform communications. It’s not about just making recommendations… imagine democratizing intelligence. It’s not about collecting data… imagine what it means to be a platform that becomes a single source of truth for designing strategies.”
Prashant Kumar
Vice President, Product
So many places to work. So few are the best.
Start shaping the future of retail with us. Apply to become a Bluecorian.
Enterprise Account Executive
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
As an Enterprise Account Executive you will lead and execute a highly differentiated, value based sales process anchored to early executive access and a collaborative assessment of business (current state / future state), operating as comfortably and engaging with a C level executive as you do with a front line analyst. The right person will have the ability to orchestrate resources to position Bluecore to become a trusted partner to prospective customers, leveraging our significant expertise in retail, data activation, and incremental revenue generation.
Responsibilities
- Gain command of Bluecore’s identification and customer movement messaging, solutions and other core differentiators
- Navigate large organizations and identify the decision makers for large SaaS investments; working with various personas across marketing, digital, product, technology, and finance as needed to produce positive outcomes
- Ability to build high value, highly qualified new business pipeline in collaboration with the marketing and account-based execution teams
- Own contract negotiations, internally and externally, for new business opportunities
- Mastery of accounts and opportunities navigation with the ability to win accounts through account and sales plays planning
- Consistent quarterly quota attainment
- Think independently, communicate with diplomacy, collaborate authentically across the organization
- Act with intention and seek to hear, then apply, different ideas and points of view on new opportunities
- Follow Bluecore’s strategic sales process, able to leverage as a framework for engagement but execute as designed
Qualifications
- Minimum 5 plus years demonstrated track record of winning new business and growing existing enterprise business in high tech/SaaS space where deal sizes range from $250k – $1M
- Consistent and proven delivery of attaining quota targets and expert pipeline management
- Strong executive presence and great presentation skills along with high confidence in engaging with executive decision makers.
- Well versed in value-based solution selling with an ability to gain access to executives and decision makers/influencers across marketing, digital, product, technology, and finance organizations
- Educated in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
- Experience using consultative sales tools including assessments, maturity models, and other forms of thought leadership to create buy in and increase assess across a prospect organization
- Able to travel approximately 25% travel
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Enterprise Account Executive
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
As an Enterprise Account Executive you will lead and execute a highly differentiated, value based sales process anchored to early executive access and a collaborative assessment of business (current state / future state), operating as comfortably and engaging with a C level executive as you do with a front line analyst. The right person will have the ability to orchestrate resources to position Bluecore to become a trusted partner to prospective customers, leveraging our significant expertise in retail, data activation, and incremental revenue generation.
Responsibilities
- Gain command of Bluecore’s identification and customer movement messaging, solutions and other core differentiators
- Navigate large organizations and identify the decision makers for large SaaS investments; working with various personas across marketing, digital, product, technology, and finance as needed to produce positive outcomes
- Ability to build high value, highly qualified new business pipeline in collaboration with the marketing and account-based execution teams
- Own contract negotiations, internally and externally, for new business opportunities
- Mastery of accounts and opportunities navigation with the ability to win accounts through account and sales plays planning
- Consistent quarterly quota attainment
- Think independently, communicate with diplomacy, collaborate authentically across the organization
- Act with intention and seek to hear, then apply, different ideas and points of view on new opportunities
- Follow Bluecore’s strategic sales process, able to leverage as a framework for engagement but execute as designed
Qualifications
- Minimum 5 plus years demonstrated track record of winning new business and growing existing enterprise business in high tech/SaaS space where deal sizes range from $250k – $1M
- Consistent and proven delivery of attaining quota targets and expert pipeline management
- Strong executive presence and great presentation skills along with high confidence in engaging with executive decision makers.
- Well versed in value-based solution selling with an ability to gain access to executives and decision makers/influencers across marketing, digital, product, technology, and finance organizations
- Educated in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
- Experience using consultative sales tools including assessments, maturity models, and other forms of thought leadership to create buy in and increase assess across a prospect organization
- Able to travel approximately 25% travel
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Enterprise Account Executive
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
As an Enterprise Account Executive you will lead and execute a highly differentiated, value based sales process anchored to early executive access and a collaborative assessment of business (current state / future state), operating as comfortably and engaging with a C level executive as you do with a front line analyst. The right person will have the ability to orchestrate resources to position Bluecore to become a trusted partner to prospective customers, leveraging our significant expertise in retail, data activation, and incremental revenue generation.
Responsibilities
- Gain command of Bluecore’s identification and customer movement messaging, solutions and other core differentiators
- Navigate large organizations and identify the decision makers for large SaaS investments; working with various personas across marketing, digital, product, technology, and finance as needed to produce positive outcomes
- Ability to build high value, highly qualified new business pipeline in collaboration with the marketing and account-based execution teams
- Own contract negotiations, internally and externally, for new business opportunities
- Mastery of accounts and opportunities navigation with the ability to win accounts through account and sales plays planning
- Consistent quarterly quota attainment
- Think independently, communicate with diplomacy, collaborate authentically across the organization
- Act with intention and seek to hear, then apply, different ideas and points of view on new opportunities
- Follow Bluecore’s strategic sales process, able to leverage as a framework for engagement but execute as designed
Qualifications
- Minimum 5 plus years demonstrated track record of winning new business and growing existing enterprise business in high tech/SaaS space where deal sizes range from $250k – $1M
- Consistent and proven delivery of attaining quota targets and expert pipeline management
- Strong executive presence and great presentation skills along with high confidence in engaging with executive decision makers.
- Well versed in value-based solution selling with an ability to gain access to executives and decision makers/influencers across marketing, digital, product, technology, and finance organizations
- Educated in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
- Experience using consultative sales tools including assessments, maturity models, and other forms of thought leadership to create buy in and increase assess across a prospect organization
- Able to travel approximately 25% travel
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Senior Customer Success Manager
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Job Description: Senior Customer Success Manager (Sr.CSM) (India)
Position Title: Senior Customer Success Manager (CSM)
Location: India
Department: Customer Success
About the Role:
We are seeking a strategic and results-oriented Senior Customer Success Manager (Sr. CSM) to join our team. In this role, you will act as the primary client advocate and trusted advisor, driving customer performance and long-term success through strategic collaboration and impactful solutions. As the central point of contact, you’ll work closely with Strategic Consultants, Technical Account Managers (TAMs), and Data Analysts to develop strategies, analyze performance, and optimize marketing initiatives.
This position is ideal for someone who thrives on solving complex challenges, driving measurable outcomes, and building strong client partnerships.
Key Responsibilities:
Strategic Client Partnership:
- Serve as the main point of contact for assigned clients, deeply understanding their business goals, challenges, and marketing strategies.
- Develop and refine omnichannel marketing strategies that align with client objectives and drive measurable outcomes.
- Build trusted relationships with key stakeholders, serving as a strategic advisor and advocate for their success.
Performance Optimization & Problem Solving:
- Partner with clients to define success metrics and establish performance benchmarks for their marketing programs.
- Provide regular reporting and actionable insights to clients, demonstrating ROI and identifying areas for improvement.
- Monitor campaign performance metrics in collaboration with Data Analysts, identifying trends, risks, and opportunities.
- Proactively identify potential gaps in performance or alignment and develop proactive solutions to enhance results.
- Address client challenges promptly, coordinating across internal teams to resolve issues and mitigate risks.
Driving Customer Strategy:
- Lead regular strategic planning sessions with clients, reviewing performance, aligning on objectives, and planning upcoming initiatives.
- Share best practices and industry trends to help clients innovate and stay ahead in their markets.
- Identify growth opportunities, including upselling and cross-selling solutions that align with client goals.
- Stay up-to-date on industry trends, tools, and best practices to deliver innovative strategies and insights.
Cross-Functional Collaboration:
- Act as the voice of the client internally, advocating for their needs and ensuring alignment across teams.
- Collaborate with internal and client technical teams to ensure seamless integration, data flow optimization, and technical excellence in campaign execution.
- Partner with Data Analysts to uncover data-driven insights that inform strategy and improve campaign outcomes.
- Work closely with internal teams, including Production Developers and Deliverability Specialists, to ensure campaigns are executed flawlessly and align with strategic goals.
- Provide feedback to internal Product and Marketing teams to enhance product offerings, workflows, and client experience.
Qualifications:
Strategic and Analytical Skills:
- Proven ability to develop and implement strategies that drive measurable results for clients.
- Strong analytical skills with experience interpreting data and providing actionable recommendations.
- Expertise in marketing campaign strategy, customer lifecycle management and performance measurement and optimization.
Collaboration and Communication Skills:
- Exceptional communication and relationship-building skills, with the ability to influence and align stakeholders.
- Experience working cross-functionally with technical, strategic, and data teams to deliver client success.
- Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines effectively.
Technical Skills:
- High proficiency using spreadsheets (MS Excel, Google Sheets) and creating presentations (MS Powerpoint, Google Slides) for client deliverables.
- Proficiency in analytics tools, including Google Analytics and Adobe Analytics, to interpret campaign and audience data effectively.
- Experience using reporting platforms such as Tableau, Power BI, or similar tools.
- Understanding of email marketing KPIs, segmentation, and personalization best practices.
- Familiarity with marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, HubSpot).
- Familiarity working with ecommerce platforms (Shopify, Magento, etc.) is a plus.
Education and Experience:
- Bachelor’s degree in Marketing, Business, or a related field.
- 4-6+ years of experience in customer success, account management, or a similar client-facing role.
- Experience working with enterprise-level retail clients with complex marketing programs.
Senior Solutions Consultant
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We’re looking for a talented Solutions Consultant to support our sales team in accelerating sales opportunities, especially focused on product and technical expertise throughout the sales process. This Solutions Consultant is tasked with developing a thorough understanding of our prospect and customers’ business and technical needs, and effectively communicating and translating those into technical solutions. This position is best fit for someone who enjoys presenting to technical and non-technical audiences, thrives in a cross-functional team environment, and enjoys sophisticated problem solving with a focus on driving performance for customers.
Responsibilities
- Supporting Sales Account Executives with your deep product knowledge and general technical expertise, helping pitch Bluecore’s marketing technology to the largest global retail brands.
- Assertively being the main authority in sales meetings for all product and technology-related topics.
- Delivering technical and/or product demos and presentations that emphasize the differentiated value of the Bluecore platform.
- Communicating highly technical concepts to a variety of audiences, from IT and marketers to executive-level decision-makers.
- Evaluate customer architecture and advise how Bluecore best fits in to a prospects tech stack
- Managing the Bluecore product demo environment to ensure that our team delivers great product demos.
- Training and enabling the sales team, specifically pertaining to the topics of product, technology, and competitive positioning.
- Working cross-functionally between teams, including sales, customer success, marketing, product, and engineering.
- Writing answers to and being generally accountable written RFPs and security questionnaires.
- Constantly researching to stay up-to-date on competitive solutions, products and
Qualifications
- Bachelor’s level education, combined with any sort of technical background, whether that be a formal degree, work experience, or personal projects. You need not be an engineer, but you must be a general technologist.
- 5-7 years of full-time work experience at a tech company or a startup. Marketing technology experience is a major plus.
- Experience with JavaScript programming, Customer Data Platforms (CDPs) and Email Service Providers (ESPs) is a significant plus.
- Intermediate-level knowledge of a broad range of web technologies, including: HTML, CSS, JavaScript, Python, REST APIs, eCommerce platforms, tag management, git, Email Service Providers (ESPs).
- World-class written and verbal communication. You will be writing and talking a lot, so this is one of the most important aspects of the job.
- An ability to simplify complex topics, and always relate technical explanations back to the business value of the product.
- Ability to connect prospect/customer’s pain with the value that Bluecore solutions create
- Quick, on-your-feet thinking, especially in meetings where you might be asked rapid-fire questions.
- Problem-solving skills that enable you to identify the best solutions, given a list of prospect business requirements.
- An intrinsic curiosity and desire to always learn more, in order to keep up with both Bluecore’s rapid pace of development and the broader industry.
- Must be comfortable working day-to- day with cloud-based workflow tools, such as Salesforce, Google Apps, and Slack.
- Ability to travel up to 20% and authorization to work in the USA
Salary Range: $110,000 – $140,000 + commissions
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.