Be blue to the core. Join the team.
The Bluecore way is more than a product, a technology, a brand, a culture, or even a set of values. It’s a professional identity that will make you stand out, grow, and take pride in your career.
Our people are our competitive advantage.
The Bluecore team around the world.
Join a hybrid workforce with teams and available positions in the US, India, and Canada.
Our benefits support professional growth and personal wellness.
The fundamentals
- Competitive pay: We value our talent, and we know how to show it.
- Hybrid work environment: With remote and in-person options, get the best of both worlds.
- Flexible PTO (US): A healthy work-life balance is key to success.
- Medical, dental, vision: We offer highly competitive benefits.
- Stock options: We all work together, we all win together.
- Parental leave: Multiple flexible options for new parents.
The extras
- Annual learning and development stipend: A budget for your professional growth.
- Monthly cash allowance: Funds for health, wellness, and more.
- Weekly “get stuff done” day: A meeting-free day to focus on your most important projects.
- Peer-to-peer Bonusly points: Recognize your coworkers, get recognized, and turn your points into cash or charitable donations.
The Culture: Together, we are better.
From DEI to ERGs, here are a few ways Bluecore focuses on the intersection of personal growth and company culture — straight from our people team.
The Bluecore Way: How we express our values.
Our values are designed to support the entire company — one Bluecorian at a time.
“It means building robust, easily executable solutions for retailers to deepen meaningful relationships and keep their customers for life. It’s not complexity for complexity’s sake, but creating powerful, simple solutions that personalize and exceed the customer experience at every point in the shopper journey.”
The Bluecore Hackathon Winning Team
“It means constantly tying our strategy to our partners’ business goals. It’s being diligent in reviewing performance, testing constantly, pivoting when necessary, and making sure that value is obvious by hitting key milestones in shared success plans.”
Danielle Kim
Director, Customer Success
“Seek out the lessons in any situation, whether good or bad. Don’t fear failure. If you don’t succeed, know that even in failure there is opportunity — the opportunity to reflect, grow, and embrace the new lessons learned.”
Veinia Hicks
Senior HR Business Partner
“To me, #OneBluecore means to push each other toward success every day with respect and compassion, being open and inclusive to each person’s uniqueness, and aligning under the sole purpose of achieving great things for ourselves, each other, and the company.”
Jesse Boone
Senior Product Support Engineer | Winner of the Values Impact and Culture Award
“At Bluecore, we think in terms of solutions — how can we add value that results in success for our customers? By asking big questions, we invite all Bluecorians to participate in the answers. Diversity in problem-solving powers transformational ideas.”
Arvind Krishnan
Senior Vice President, Engineering
“This value is so grounding in a dynamic industry where we’re moving at hyper-speed. It’s easy to chase a shiny object and become distracted, but it’s important to trust what we are focused on and hold ourselves accountable for the goals and actions we’ve committed to so we can understand if our bets are working and decide if and when we need to pivot.”
Sarah Cascone
Vice President, Marketing
“It means marrying a limitless vision with pragmatism. It’s not about building a channel… imagine how you can transform communications. It’s not about just making recommendations… imagine democratizing intelligence. It’s not about collecting data… imagine what it means to be a platform that becomes a single source of truth for designing strategies.”
Prashant Kumar
Vice President, Product
So many places to work. So few are the best.
Start shaping the future of retail with us. Apply to become a Bluecorian.
Enterprise Account Director
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for an established high-performing salesperson with a passion for client partnership and strategic selling. As an Enterprise Account Director, you will be a critical team member responsible for generating sales opportunities and product adoption within our current client base. You will also establish yourself as an expert by providing strategic guidance and industry best practices.
Responsibilities
- Grow revenue within existing accounts by identifying new sales opportunities and successfully seeing them through contracting
- Gain command of the Bluecore message, leverage data in the Bluecore platform, and identify strategic growth opportunities to help clients understand and grow their business
- Navigate complex organizations to gain and retain access to VP+ roles, attaching Bluecore solutions to VP+ priorities in order to drive org buy-in at the highest level possible
- Exceptional Salesforce hygiene to provide up to date and accurate ongoing forecasts
- Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of the Bluecore platform that clearly articulates our innovative products
- Negotiate renewals and expansions that profit Bluecore while driving client performance
- Collaborate with Customer Success team to help maximize client use, value, and satisfaction of the Bluecore platform
- High degree of planning, organizing and coordinating skills to drive client success across multiple internal and external stakeholders
Qualifications
- 5+ years demonstrated track record of growing existing business or bringing in new business in high tech/SaaS space is a must
- History of managing global accounts with $4B+ in annual revenue and driving over $1M of upsell ACV (Annual Contract Value).
- Consistent and proven delivery of attaining quota targets and expert pipeline management
- Well versed in value-based solution selling. Experience with Force Management’s Command of Message and MEDDIC qualification process is a plus.
- Passionate about forecast accuracy and dedicated follow up skills that allow nothing to fall through the cracks
- Strong executive presence and presentation skills along with high confidence in engaging with decision makers
- Powerful communication and interpersonal skills. Highly articulate via phone, email, video conferencing and in person is a differentiator, along with a positive engaged approach to working collaboratively with internal colleagues and external partners
- Strong sense of urgency and desire to power through to drive to the next step in the sales process
- Inspired by working in a constantly changing and evolving work environment where growth is non-stop
- Demonstrated attention to detail and organizational structure
- Expert with Salesforce, Gmail, Google Sheets/Excel, MS PowerPoint/Slides
- Maniacal focus on excellence in Pipeline Generation & Opportunity Progression; including meticulous planning and preparation.
- Willingness to be coached and the discipline to work a proven sales process from beginning to end
- Extremely well-versed in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
In return, we will invest in you, and in your customers. You will be supported by a world class team made up of some of the most prominent names in SaaS who turn our customers into advocates and give you the skills you need to build a highly successful career. Additionally, we will make every effort to:
- Provide you with the best support, learning, and access to expertise in the marketplace
- Invest in your personal and professional growth and reward you accordingly with competitive pay, benefits, and equity
- Provide you with an environment that is defined by collaboration
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Project Manager, Onboarding
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Project Manager, Onboarding
We are looking to hire a passionate Project Manager, Onboarding to join our Customer Success team. Your job is to manage the Bluecore onboarding process for our newest customers as well as coordinate services for our existing customers as they transition from their existing email service provider to Bluecore’s platform.
This is an integral role at Bluecore as you empower our customers to build their own email marketing campaigns and set them up for success. Your energy and passion will change the way that our customers work with us! The ideal candidate is customer-centric, loves solving challenges for our customers and is resourceful and tenacious!
As a Project Manager, Onboarding, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their goals and is fully trained to start implementing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?
Responsibilities:
- Responsible for the client onboarding process from when the purchase was made until the client successfully launches Bluecore
- Establish a strong relationship with your clients and get the client pumped about starting their journey with Bluecore
- Manage the client transition from Sales to Customer Success and look for ways to improve the process
- Prepare for the customer kick-off meeting and ensure the client relationship gets off on the right foot
- Set the right client expectations and make sure the project is completed on time and within project scope
- Work with deliverability team to create and implement batch email ramp up plans
- Be a part of cross-functional teams to help roll out new product features and improve the overall customer experience
- Understand what the client perceives as value and what is important to their business, and Prioritize the onboarding achievements and campaign launches based on these.
- Effectively & consistently communicate project status to the client and impacts to timelines based on missed results
- Ensure a clear understanding of the Bluecore platform.
Qualifications:
- At least 4 years of experience in a customer facing position in a technology environment
- Experience with Email Marketing required (customer success, project management or consulting at Email Service Provider experience strongly preferred) In depth understanding of email marketing and best practices
- Proven ability to manage multiple projects, a PMP certification is an asset
- ESP/Deliverability understanding and knowledge, manage customer expectations of how the email ramp up process works
- Strong technical skills or ability to quickly learn technical concepts, basic knowledge of graphic design and page layout as well as HTML and CSS would be a plus
- Proactive, energetic attitude and desire to work in a results-oriented and deadline-driven environment
- Be detailed in documenting information and practice good follow through techniques
- Demonstrates basic problem solving abilities, coupled with a desire to take on responsibility
- Possess excellent written and verbal communication skills
- Fantastic interpersonal and influencing skills
- BA/BS degree is required
Salary Range:
$95k to $110k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.